How many levels of categories can we have?
There is support for 2 levels of categories. There can be multiple Main Categories and Multiple Sub Categories within one Main Category.
There is support for 2 levels of categories.
There can be multiple Main Categories and Multiple Sub Categories within one Main Category.
Main Categories on Help Center
In the Help Center Home Page, the Main Categories are shown along with the icons & descriptions.
Also, all Articles without category are shown as Uncategorized
Sub-Categories in Help Center
Sub-categories are visible once the user clicks on its parent category. The articles in the sub-category will be listed with it.
See step-by-step how to manage categories
How to Add a new Category or Sub-Category?How to change the Parent Category of a Sub-category?Did this answer your question?
